1. General Terms
- You must be at least 18 years old to purchase from our site.
- All jewellery descriptions, images, and prices are subject to change without notice.
- Natural variations in gemstones, pearls, or precious metals are not considered defects.
2. Orders & Payments
- Orders are subject to product availability.
- Accepted payment methods: Credit/Debit Cards, PayPal, Bank Transfers.
- You will receive an order confirmation email upon successful payment.
- Custom orders require a 50% non-refundable deposit.
3. Shipping & Delivery
- Processing time: 1-3 business days (excluding custom pieces).
- Delivery times vary by location (see Shipping Policy for details).
- Signature may be required for high-value items (>$500).
- Risk of loss transfers to buyer upon delivery.
4. Returns & Refunds
- See our Return Policy for complete details.
- Return window: 14 days for non-custom items.
- Earrings cannot be returned unless defective.
5. Product Care & Limitations
- Our jewellery is not waterproof (unless specified).
- Avoid contact with chemicals, perfumes, and extreme temperatures.
- Regular professional cleaning recommended.
6. Intellectual Property
- All designs, logos, and website content are owned by JewelleryGlow.com.
- Unauthorized reproduction of designs is strictly prohibited.
7. User Responsibilities
You agree not to:
- Use the site for any illegal purpose
- Submit false information during purchase
- Attempt to compromise our systems
8. Limitation of Liability
JewelleryGlow.com is not liable for:
- Damage caused by improper care or wear
- Natural wear and tear of jewellery
- Delays caused by third-party carriers
9. Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
10. Contact Information
For questions about these terms:
📧 Email: info@thereliabletechnologies.com
📞 Phone: +92 348 5446847