FAQS
1How long does shipping take?
Most orders arrive within 3-7 business days (domestic) or 7-21 days (international).
2Are your gemstones and metals authentic?
Yes, we use only genuine gemstones and precious metals, all certified.
3What's your return policy?
Unworn items can be returned within 14 days (excludes custom pieces and earrings)
4Do you offer ring resizing?
Yes, one free resizing within 30 days (excludes eternity bands).
5What payment methods do you accept?
Visa, Mastercard, PayPal, and bank transfers.
6Can I get a custom design made?
Yes! Contact info@thereliabletechnologies.com for bespoke jewellery requests.
7Do you provide authenticity certificates?
Yes, all gemstone and precious metal jewellery comes with proper certification.
8What if my item arrives damaged?
Contact us within 48 hours with photos for immediate replacement.